We are pleased to offer you the following opportunity:
P2P
Innovative practice for community workers
Hosted by: OzHelp Foundation
Supported by: Northside Community Services, Woden Community Services, Anglicare & Nasrin Lucas (private practitioner)
PLACES ARE LIMITED
INFORMATION SESSION: Please indicate your preference
* Wednesday, 14 March 2012, 9:30am - 10:30am, Majura Hall, Dickson
* Thursday, 15 March 2012, 9.30am - 10.30am, Woden Community Services, Woden
About P2P:
Be part of this 6 month pilot project. Working as a "front-line community worker" can be very challenging. Therefore, it is important to have the opportunity to debrief and to exchange experiences. You have the possibility to participate in this six month pilot project: "P2P (peer to peer) - Innovative practice for community workers". This peer supervision group aims to be practical, structured and to give participants the possibility to learn new ways to solve problems. Furthermore, you will have the opportunity to network. P2P aims to provide community workers with a confidential, safe and supportive environment, to reflect on professional practice. Community workers will improve their self awareness and take responsibility for their practice.
Frequency: Meetings will be once a month for 1 ½ -2 hours
Cost: We are able to provide you with this amazing opportunity for free Target group: Community workers who provide direct client service
OzHelp will facilitate a compulsory (free) training session to those participating in the project. This session will review the structure of P2P; set the framework, establish groups and how participants can ensure their effectiveness. This training will be facilitated by Pamela Rycroft: Pam is a psychologist and family therapist who has worked in mainstream psychiatry and community mental health, ambulance crisis line and private practice, as well as working with The Bouverie Centre since 1986 (Melbourne). Furthermore, she has extensive experience in setting up supervision groups. Training session date: 3 April 2012.
Why are we doing this?
In 2011 OzHelp Community Services (OCS) commissioned a needs assessment of the ACT Community Services Sector in order to develop an understanding of the support needs of this sector and an evidence base for proposed future services. The major findings indicated that support needs were substantial; organisations had a lack of resources able to be allocated to supporting workers needs.
In conjunction with the needs assessment OCS conducted a conference for ACT Community Services staff during which a 'solutions' workshop was held to generate ideas for managing support needs. This workshop generated valuable ideas, one of which was 'Facilitating and coordinating access to supervision'. Within this area workers suggested the coordination and facilitation of group strengths-based supervision models (peer supervision).
Prior to OzHelp's work in this area CDNET, held a Reflective Practice Group for workers in the ACT Community Services Sector. This group focused on self care and supervision needs. The feedback received by participants in this group was extremely positive as it provided a chance to put reflections into practice and ensure supported practice.
Based on the feedback received through both the above projects an initial working group was formed to explore the viability and potential implementation of a peer supervision model into the ACT Community Services Sector. Furthermore, the OzHelp Community Services Needs Assessment (ACT) concluded that the 'support services' workforce can often be the least supported. The project will establish and deliver a peer support program for the community sector and establish sufficient support for community workers. The P2P group can be used as a confidential tool to debrief difficult work situations and tricky client contacts. The aim is that community workers in the ACT will feel better supported and valued in their important roles.
Values & Benefits
Basic Values:
* Confidentiality
* Trust
* The creation of a place for growth
* Safety
* Respect
* Commitment to the project
Peer supervision has a lot of benefits for you:
For individual participants peer supervision has been found to:
* Improve communication and interactive skills
* Provide sympathy and support in difficult situations
* Improve professional interactions with clients, customers and employees
* Provide a feeling of solidarity in knowing that others are having similar experiences
* Promote good physical and mental health
* Improve problem solving skills
* Increase work satisfaction
* Assist professional discussions
* Increase access/frequency of supervision
* Increase skills and responsibility for self assessment
For the organisation the benefits of peer supervision include:
* Improvement of quality of work and better work performances
* Cost effective personnel development as dependency on expert supervision decreases
* Better qualified employees
* Development of a shared supportive organisational culture
* A positive impact on client service
(K.-O., 2008; Paderborn, 2011; ReciproCoach, 2009; Benshoff, 1998 cited in McNicoll, 2008) Additional Information
This project was made possible with assistance from the ACT Government under the ACT Community Services Grants Program.
To register for this project, for the information session or for more information, Please contact the OzHelp Community Services Team on
E-mail: ocs@ozhelp.org.au<mailto:ocs@ozhelp.org.au>
Phone: (02) 6251 4166
Fax: (02) 6251 4366
Postal Address: PO Box 1655, Fyshwick ACT 2609
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