FREE CONSUMER REPRESENTATIVES TRAINING COURSE

HEALTH CARE CONSUMERS' ASSOCIATION (HCCA)

CONSUMER REPRESENTATIVES TRAINING COURSE

This free two- day course outlines the structure of the ACT Health
System and will provide you with the opportunity to nominate as a
Consumer Representative on a health service committee and make a
valuable contribution to improve health services.

The training includes:
Introduction to Consumer Perspective
Introduction to Consumer Participation
Effective Consumer Representation
Navigating the Health System
Patient Safety Issues

Morning tea and lunch will be provided. Transport assistance may be
available. Please ask for details

WHEN:
Saturday 22 and 29 June 2013: 10:00am - 3:00pm
WHERE:
HCCA Meeting Room, Sports House, 100 Maitland Street, Hackett ACT 2602

TO REGISTER:
Tel: 6230 7800
Email: reps@hcca.org.au<mailto:reps@hcca.org.au>
Please advise of any dietary requirements.

Training courses are held 3 times a year. If you miss this one, please
ask about future training dates.

The Health Care Consumers' Association is a member based community
organisation funded by the ACT Government. HCCA has been representing
Health Care Consumers in the ACT since 1978.
www.hcca.org.au<http://www.hcca.org.au>
[cid:image001.png@01CE5618.41C64600] Get Involved!