The Occasional Counsellor Workshops @ Canberra
The Occasional Counsellor™ is for staff who are not employed in a counselling role but are called upon to give others emotional support, including receptionists, case managers and direct care staff. The focus of the workshop is teaching the participants strategies for assisting individuals who are sad, upset, bewildered, confused, angry or suicidal while clearly remaining within their role. The workshop covers the following areas:
• the skills of the helper including the importance of empathy and when not to empathise • understanding professional boundaries including understanding your role and the limits of your role • the difference between emotional support and counselling • simple, practical strategies for supporting individuals who may be acutely emotionally distressed while keeping yourself safe and remaining in your role • self-care for the worker.
Facilitator: David Cherry. David is a Clinical and Forensic Psychologist who has been working for 34 years. He has run The Occasional Counsellor™ workshop all around Australia for staff in welfare, health, disability, education and aged care settings as well as for staff in local, state and commonwealth government departments. He has extensive experience in working with people who are upset, anxious, depressed or angry and in providing support for individuals who have been involved in a broad range of challenging situations.
Thursday, 16 July 2015 Canberra http://groupworksolutions.com.au/BookingRetrieve.aspx?ID=180350
Difficult Conversations-How to Talk to Almost Anyone About Almost Anything Workshops @ Lismore, Blacktown and Canberra
This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic. The workshop will cover:
• how to structure a difficult conversation and find a positive purpose • the importance of empathy and when not to empathise • keeping the conversation on track and using language that does not create resistance.
• recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful • gaining agreement with the other party and making a plan for the future.
The workshop will cover a range of topics depending upon the interests of the group, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships, among many other possible topics.
Facilitator: David Cherry. David is a Clinical and Forensic Psychologist who has been working for 34 years. He has extensive experience in running workshops on difficult conversations for staff in the welfare, health, disability, education and health care sectors all around Australia as well as for staff in local, state and commonwealth government departments. He also has wide experience in providing individual coaching for people in having difficult conversations.
Friday, 17 July 2015 Canberra http://groupworksolutions.com.au/BookingRetrieve.aspx?ID=180354
The Occasional Counsellor™ is for staff who are not employed in a counselling role but are called upon to give others emotional support, including receptionists, case managers and direct care staff. The focus of the workshop is teaching the participants strategies for assisting individuals who are sad, upset, bewildered, confused, angry or suicidal while clearly remaining within their role. The workshop covers the following areas:
• the skills of the helper including the importance of empathy and when not to empathise • understanding professional boundaries including understanding your role and the limits of your role • the difference between emotional support and counselling • simple, practical strategies for supporting individuals who may be acutely emotionally distressed while keeping yourself safe and remaining in your role • self-care for the worker.
Facilitator: David Cherry. David is a Clinical and Forensic Psychologist who has been working for 34 years. He has run The Occasional Counsellor™ workshop all around Australia for staff in welfare, health, disability, education and aged care settings as well as for staff in local, state and commonwealth government departments. He has extensive experience in working with people who are upset, anxious, depressed or angry and in providing support for individuals who have been involved in a broad range of challenging situations.
Thursday, 16 July 2015 Canberra http://groupworksolutions.com.au/BookingRetrieve.aspx?ID=180350
Difficult Conversations-How to Talk to Almost Anyone About Almost Anything Workshops @ Lismore, Blacktown and Canberra
This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic. The workshop will cover:
• how to structure a difficult conversation and find a positive purpose • the importance of empathy and when not to empathise • keeping the conversation on track and using language that does not create resistance.
• recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful • gaining agreement with the other party and making a plan for the future.
The workshop will cover a range of topics depending upon the interests of the group, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships, among many other possible topics.
Facilitator: David Cherry. David is a Clinical and Forensic Psychologist who has been working for 34 years. He has extensive experience in running workshops on difficult conversations for staff in the welfare, health, disability, education and health care sectors all around Australia as well as for staff in local, state and commonwealth government departments. He also has wide experience in providing individual coaching for people in having difficult conversations.
Friday, 17 July 2015 Canberra http://groupworksolutions.com.au/BookingRetrieve.aspx?ID=180354
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